On the Go-Ride Share App | UX Case Study

  1. Commutes frequently outside to spend peaceful time.
  2. Self -reliant.
  3. Love to spend time with other older friends/neighbours.
  4. Impatient
  1. Loves to spend time on creating Apparel and spend time on social media.
  2. Need her mom to be taken care of so that she can be free.
  1. It is assumed that a user can use the app to book a ride.
  2. The app will list nearby drivers in the user’s area and he/she will choose a driver on his own discretion which means journey time depends on the user’s choice of routes.
  1. what is your preferred mode of commute? (Personal Vehicle, Taxi, & Public Transport)
  2. What is your most preferred cab service and why?
  3. Can you describe your most recent taxi booking experience?
  1. I found out that most of the people prefer shared taxi over public transport like buses/metro because they are economical and readily available.
  2. Out of the available services, People trust Uber because of its brand value, & its clearer interface makes it super easy to book a ride.
  3. Each of the people I interviewed is critical about the driver and their safety. They want to completely trust drivers before they book their ride. Similarly, a driver wants to ensure who is riding with them.
  1. How might we enable the user to request a ride for a route?
  2. How might we generate trust about the driver/ride seeker?
  3. How might we ensure the user to reach her destination in minimum time?
  4. How might we make an application easy to use without any complications in order to get user task done. How to make user to achieve his/her goal?
Low Fidelity Wireframe

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store